They only contact you via email,” Stephanie said. “Amazon confirmed that they never call people. They reiterated that Amazon emails account holders personally - using the customers’ name - if there is an issue with their account. Legitimate Amazon representatives then confirmed that the call she received was a scam. Instead of calling the 800 number, she opted to call Amazon directly after hanging up. “I told the caller I was not comfortable giving him my name and he offered an 800 number for me to call to speak to them directly.” “They then tried to ask me for my name ‘to verify my account,’” she told ConsumerAffairs. warned that she recently received “a very realistic-sounding call” asking for confirmation of a $1499 purchase made to her Amazon account. But the Federal Trade Commission (FTC) is warning that this is a scam. It involves bad actors who attempt to siphon personal information out of consumers by telling them that they need to confirm a recent purchase.Īmazon customers across the country have reported receiving calls from people who claim to work for Amazon and are asking for confirmation of a recent transaction.
A new Amazon scam appears to be making the rounds.
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